State Farm® Insurance Agent Barbara Lightfoot-Nielsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rich Sellers
November 11, 2024
5
out of
5
rating by Rich Sellers
"Barbara and her staff are always pleasant and helpful. They do a great job!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
James Welter
November 5, 2024
5
out of
5
rating by James Welter
"Best rates and good coustomer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Douglas Dunbar
November 2, 2024
5
out of
5
rating by Douglas Dunbar
"Barbara has been my agent for 37 years and the service she has provided me is excellent. I recommend her State Farm Insurance to all my friends."
We responded:
"Thank you so much for the excellent review and your years of loyalty to my agency and State Farm. My Team and I greatly appreciate it! We are so glad to hear you have had such a wonderful experience being with my agency for so many years and hope we can continue to provide you the service and insurance coverage for all your needs. Thank you for referring my office to your friends! We love getting referrals. Please continue to reach out to my office with any questions! We are always happy to assist our customers! Thank you. "
Patrick
November 1, 2024
5
out of
5
rating by Patrick
"Always helpful with competitive rates. Barbara and her staff are the BEST. I highly recommend going through her office and using State Farm for your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts and kind words! My Team and I greatly appreciate it! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We look forward to working with you again in the future. Thank you! "
Angel Riverra
October 25, 2024
5
out of
5
rating by Angel Riverra
"The best insurance office in Vacaville"
We responded:
"Thank you so much, Angel, for our outstanding 5-star review. I am so glad we have been able to assist you with all your insurance needs and how you value the importance of growing your insurance portfolio. We look forward to seeing you in our office or for a virtual appointment. Thank you."
Barbara Duval
October 6, 2024
5
out of
5
rating by Barbara Duval
"I thought I was spoiled by my San Francisco Agent, Well this Agent and her office is the best. I have had so much positive feedback from others under Barbara coupled along with my own experience. If there was a six star I would give it. Statefarm Insurance is the Best!!"
We responded:
"Thank you so much, Barbara, for our amazing review! My Team and I are blown away by your kind words and always look forward to working with you. You make our work such a pleasure and hope we can continue to provide you the insurance protection you need and excellent customer service. I appreciate your years of loyalty to my agency and State Farm. We look forward to seeing you soon! Thank you! "
Kyle Lutz
October 1, 2024
5
out of
5
rating by Kyle Lutz
"I've been with Barbara for decades and they have always had my back. Great service. Great people!!"
We responded:
"Thank you so much, Kyle, for the wonderful review. My Team and I appreciate your continued business and loyalty to my agency and State Farm. We greatly appreciate it and it is always a pleasure to work with you. We look forward to working with you in the future to provide protection for all of your insurance needs. Thank you. "
Angel riverra
September 23, 2024
5
out of
5
rating by Angel riverra
"WHOSE THE BEST TEAM WITH ACCURATE INFORMATION AND PERSONABLE PEOPLE WELCOMING U WHEN U WALK THRU THE DOOR ?!?!?!? the ladies at Barbara’s office that’s who 🫶🏽😬✨"
We responded:
"Thank you so much, Angel, for such an uplifting 5-star review. We are so happy to hear you have had such a positive experience when working with my agency and Team. I am so glad we have been able to provide you the protection you have needed for all of your insurance coverage. It is always such a pleasure to work with you and look forward to working with you in the near future. Thank you. "
Rebecca Weber
September 3, 2024
5
out of
5
rating by Rebecca Weber
"Barbara Lightfoot-Nielson is the best Agent. Everyone in the office are so nice. They make me feel like I'm the most important person. They know me by name, help me over the phone and make sure I have all the coverage I need for my car, house and myself. My claim was paid in a timely manner and they checked up to make sure everything was ok. When insurance rates were going up I received a heads up from them. Not all agents are as awesome as Barbara and her team. Price are fair as well."
We responded:
"We can't thank you enough, Rebecca for our excellent 5-star review! My Team and I appreciate it so much and so glad we can provide you with the customer service you deserve. I am so glad things went so smoothly on your claim and please know we are always available to assist you with your insurance needs. Your business is greatly appreciated. Thank you."
TYLER NASH
August 27, 2024
5
out of
5
rating by TYLER NASH
"This office is the most welcoming business I have been too. Barbera and her team provide excellent help and will be happy to answer any questions you have. If you're looking for an insurance company, you would need to look no further. Barbera has your back!"
We responded:
"Thank you so much, Tyler, for our excellent review and giving us 5-stars. We hope we can continue working with you and able to provide you with the coverage you need for your insurance. We always enjoy seeing you at the office and look forward to working with you in the future. Thank you. "
John Butcher Jr. (John Butcher Jr.)
August 27, 2024
5
out of
5
rating by John Butcher Jr. (John Butcher Jr.)
"Barbara isn’t just a salesman she actually cares for the people she insures in Vacaville and the surrounding areas. Her and her staff do a phenomenal job in helping you find the best products possible to fit your needs. Car insurance, renters, even business insurance for small businesses. A great agent to work with when looking to insure the people and things you value most."
We responded:
"Thank you so much, John, for recognizing what my Team and I pride ourselves on in the agency. We do care about our clients and want to provide them with the best experience possible each and every day. We want to provide them with the protection they need for all of their insurance needs. Thank you for such an excellent 5-star review. It is so appreciated. Please know we also appreciate you and your continued business with the Barbara Lightfoot-Nielsen agency. Thank you. "
Jourdan Terry-Hilliard
August 27, 2024
5
out of
5
rating by Jourdan Terry-Hilliard
"I've been with Barbara for years, and I couldn't be happier! Never had an issue with any of my insurance, and that's saying something! The whole team is fantastic—super attentive, knowledgeable, and always ready with the best advice. It's like having a personal insurance dream team. Thanks for keeping me covered, Barbara, Felicia and Chandra! :)"
We responded:
"Thank you for such an outstanding review and love you see as the personal insurance dream team! That is the best! I am so glad we have been able to provide you with the service and protection for your insurance needs for so many years. Please know we are always available to assist you with any questions or concerns. We appreciate your continued loyalty, Jourdan! Thank you."
Andre Thomas
June 18, 2024
5
out of
5
rating by Andre Thomas
"Barbara and her team are always so helpful and friendly. They always remember me and my wife wether it's on the phone or an office visit. Thank you for handling our insurance needs for our home and vehicles."
We responded:
"Thank you so much, Andre, for your kind words and excellent 5-star review. My Team and I greatly appreciate it and always look forward to doing business with you and Cathy. Thank you for your continued loyalty to my agency and I am so glad we have been able to provide the protection you need over the years. We look forward to working with you in the future. Thank you. "
Jason vojkufka
June 12, 2024
5
out of
5
rating by Jason vojkufka
"Excellent customer service"
We responded:
"Thank you so much, Jason, for our 5-star review and your continued loyalty to my agency and State Farm. We do appreciate your business, and it is always such a pleasure to work with you. I am so glad we have been able to provide you the protection you have needed over the years. Thank you so much and we are here to assist you with any of your insurance needs. "
Guyle Taber
June 11, 2024
5
out of
5
rating by Guyle Taber
"Always a smooth and painless process with Barbara's office. Especially having worked with Chandra and Cassie in updating policies and the rare vehicle repair process."
We responded:
"Thank you so much, Guyle, for your kind words and our 5-star review. My Team and I appreciate it so much! We also appreciate your continued loyalty and business over the years. I am glad my Team has been able to assist you with your insurance coverage and we are always here to assist you. We look forward to working with you in the future. Thank you."
Rudy Trigales
May 3, 2024
4
out of
5
rating by Rudy Trigales
"This is the place to go to"
Elizabeth Robles
April 1, 2024
5
out of
5
rating by Elizabeth Robles
"Very good , accommodating staff with excellent customer service. They understand the customer’s needs & I’m very pleased with the care I received I can recommend this office to everyone needing insurance Exceptional staff: Carrie & Chandra"
Candy Shiu
March 13, 2024
5
out of
5
rating by Candy Shiu
"Barbara and her team are wonderful! They are so kind and responsive!"
Scott M
March 6, 2024
5
out of
5
rating by Scott M
"Carrie Lutz is a very knowledgeable and great person to talk to while updating my insurance policies."
Erika Tegeler
December 4, 2023
5
out of
5
rating by Erika Tegeler
"Very honest and helpful staff. Easy to work with and we have been for many years."
We responded:
"Thank you so much Erika for your review! We're delighted to hear that you found our staff to be honest and helpful. We strive to provide excellent customer service and ensure a seamless experience for our clients. We value your loyalty and are grateful for the opportunity to assist you over the years. If there's anything else we can do for you, please don't hesitate to let us know."
Samantha Reed
November 30, 2023
5
out of
5
rating by Samantha Reed
"Miss cassey was very informative , she made sure to explain anything I seemed confused about as well as provided great customer service . Thank you ladies"
We responded:
"Dear Samantha, Thank you for taking the time to leave a review for Carrie on Google. We appreciate your feedback and are delighted to hear that she provided you with great customer service and was informative during your interaction. We will make sure to pass on your kind words to Carrie and the rest of the team. We strive to provide exceptional service and ensure that our customers have a positive experience. Thank you once again for choosing our services, and we look forward to serving you in the future. Best regards, Barbara Lightfoot-Nielsen, Agent, State Farm"
Antoinette Solorzano
November 3, 2023
5
out of
5
rating by Antoinette Solorzano
"First class service!"
Talia
October 31, 2023
5
out of
5
rating by Talia
"Kerrie had great customer service, and was super helpful!"
Greg Greg
October 6, 2023
5
out of
5
rating by Greg Greg
"Staff is amazing, professional, helpful, and very competent. I highly recommend this office."
We responded:
"Thank you so much for our excellent review! My Team and I greatly appreciate working with you and we are always here to provide you with outstanding customer service for all of your insurance needs. It is always such a pleasure to do business with you and thank you for your continued patronage and loyalty to my agency and State Farm. We look forward to working with you on your future insurance protection. Thank you. "
Juan Barrera
October 6, 2023
5
out of
5
rating by Juan Barrera
"knowledgeable team, trustworthy, and very fast and efficient. That’s the service that we received which makes it a pleasure and peace of mind working with them."
We responded:
"Thank you so much for taking the time to do such a kind review for myself and my Team! Your positive feedback means so much to us! We are so pleased that you had such a great experience with us! We pride ourselves on excellent customer service and glad we succeeded in providing you the service you needed for your insurance program. We look forward to seeing you again soon! Thank you. "