State Farm® Insurance Agent Barbara Lightfoot-Nielsen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kyle Lutz
October 1, 2024
5
out of
5
rating by Kyle Lutz
"I've been with Barbara for decades and they have always had my back. Great service. Great people!!"
We responded:
"Thank you so much, Kyle, for the wonderful review. My Team and I appreciate your continued business and loyalty to my agency and State Farm. We greatly appreciate it and it is always a pleasure to work with you. We look forward to working with you in the future to provide protection for all of your insurance needs. Thank you. "
Angel riverra
September 23, 2024
5
out of
5
rating by Angel riverra
"WHOSE THE BEST TEAM WITH ACCURATE INFORMATION AND PERSONABLE PEOPLE WELCOMING U WHEN U WALK THRU THE DOOR ?!?!?!? the ladies at Barbara’s office that’s who 🫶🏽😬✨"
We responded:
"Thank you so much, Angel, for such an uplifting 5-star review. We are so happy to hear you have had such a positive experience when working with my agency and Team. I am so glad we have been able to provide you the protection you have needed for all of your insurance coverage. It is always such a pleasure to work with you and look forward to working with you in the near future. Thank you. "
Rebecca Weber
September 3, 2024
5
out of
5
rating by Rebecca Weber
"Barbara Lightfoot-Nielson is the best Agent. Everyone in the office are so nice. They make me feel like I'm the most important person. They know me by name, help me over the phone and make sure I have all the coverage I need for my car, house and myself. My claim was paid in a timely manner and they checked up to make sure everything was ok. When insurance rates were going up I received a heads up from them. Not all agents are as awesome as Barbara and her team. Price are fair as well."
We responded:
"We can't thank you enough, Rebecca for our excellent 5-star review! My Team and I appreciate it so much and so glad we can provide you with the customer service you deserve. I am so glad things went so smoothly on your claim and please know we are always available to assist you with your insurance needs. Your business is greatly appreciated. Thank you."
TYLER NASH
August 27, 2024
5
out of
5
rating by TYLER NASH
"This office is the most welcoming business I have been too. Barbera and her team provide excellent help and will be happy to answer any questions you have. If you're looking for an insurance company, you would need to look no further. Barbera has your back!"
We responded:
"Thank you so much, Tyler, for our excellent review and giving us 5-stars. We hope we can continue working with you and able to provide you with the coverage you need for your insurance. We always enjoy seeing you at the office and look forward to working with you in the future. Thank you. "
John Butcher Jr. (John Butcher Jr.)
August 27, 2024
5
out of
5
rating by John Butcher Jr. (John Butcher Jr.)
"Barbara isn’t just a salesman she actually cares for the people she insures in Vacaville and the surrounding areas. Her and her staff do a phenomenal job in helping you find the best products possible to fit your needs. Car insurance, renters, even business insurance for small businesses. A great agent to work with when looking to insure the people and things you value most."
We responded:
"Thank you so much, John, for recognizing what my Team and I pride ourselves on in the agency. We do care about our clients and want to provide them with the best experience possible each and every day. We want to provide them with the protection they need for all of their insurance needs. Thank you for such an excellent 5-star review. It is so appreciated. Please know we also appreciate you and your continued business with the Barbara Lightfoot-Nielsen agency. Thank you. "
Jourdan Terry-Hilliard
August 27, 2024
5
out of
5
rating by Jourdan Terry-Hilliard
"I've been with Barbara for years, and I couldn't be happier! Never had an issue with any of my insurance, and that's saying something! The whole team is fantastic—super attentive, knowledgeable, and always ready with the best advice. It's like having a personal insurance dream team. Thanks for keeping me covered, Barbara, Felicia and Chandra! :)"
We responded:
"Thank you for such an outstanding review and love you see as the personal insurance dream team! That is the best! I am so glad we have been able to provide you with the service and protection for your insurance needs for so many years. Please know we are always available to assist you with any questions or concerns. We appreciate your continued loyalty, Jourdan! Thank you."
Andre Thomas
June 18, 2024
5
out of
5
rating by Andre Thomas
"Barbara and her team are always so helpful and friendly. They always remember me and my wife wether it's on the phone or an office visit. Thank you for handling our insurance needs for our home and vehicles."
We responded:
"Thank you so much, Andre, for your kind words and excellent 5-star review. My Team and I greatly appreciate it and always look forward to doing business with you and Cathy. Thank you for your continued loyalty to my agency and I am so glad we have been able to provide the protection you need over the years. We look forward to working with you in the future. Thank you. "
Jason vojkufka
June 12, 2024
5
out of
5
rating by Jason vojkufka
"Excellent customer service"
We responded:
"Thank you so much, Jason, for our 5-star review and your continued loyalty to my agency and State Farm. We do appreciate your business, and it is always such a pleasure to work with you. I am so glad we have been able to provide you the protection you have needed over the years. Thank you so much and we are here to assist you with any of your insurance needs. "
Guyle Taber
June 11, 2024
5
out of
5
rating by Guyle Taber
"Always a smooth and painless process with Barbara's office. Especially having worked with Chandra and Cassie in updating policies and the rare vehicle repair process."
We responded:
"Thank you so much, Guyle, for your kind words and our 5-star review. My Team and I appreciate it so much! We also appreciate your continued loyalty and business over the years. I am glad my Team has been able to assist you with your insurance coverage and we are always here to assist you. We look forward to working with you in the future. Thank you."
Rudy Trigales
May 3, 2024
4
out of
5
rating by Rudy Trigales
"This is the place to go to"
Elizabeth Robles
April 1, 2024
5
out of
5
rating by Elizabeth Robles
"Very good , accommodating staff with excellent customer service. They understand the customer’s needs & I’m very pleased with the care I received I can recommend this office to everyone needing insurance Exceptional staff: Carrie & Chandra"
Candy Shiu
March 13, 2024
5
out of
5
rating by Candy Shiu
"Barbara and her team are wonderful! They are so kind and responsive!"
Scott M
March 6, 2024
5
out of
5
rating by Scott M
"Carrie Lutz is a very knowledgeable and great person to talk to while updating my insurance policies."
Erika Tegeler
December 4, 2023
5
out of
5
rating by Erika Tegeler
"Very honest and helpful staff. Easy to work with and we have been for many years."
We responded:
"Thank you so much Erika for your review! We're delighted to hear that you found our staff to be honest and helpful. We strive to provide excellent customer service and ensure a seamless experience for our clients. We value your loyalty and are grateful for the opportunity to assist you over the years. If there's anything else we can do for you, please don't hesitate to let us know."
Samantha Reed
November 30, 2023
5
out of
5
rating by Samantha Reed
"Miss cassey was very informative , she made sure to explain anything I seemed confused about as well as provided great customer service . Thank you ladies"
We responded:
"Dear Samantha, Thank you for taking the time to leave a review for Carrie on Google. We appreciate your feedback and are delighted to hear that she provided you with great customer service and was informative during your interaction. We will make sure to pass on your kind words to Carrie and the rest of the team. We strive to provide exceptional service and ensure that our customers have a positive experience. Thank you once again for choosing our services, and we look forward to serving you in the future. Best regards, Barbara Lightfoot-Nielsen, Agent, State Farm"
Antoinette Solorzano
November 3, 2023
5
out of
5
rating by Antoinette Solorzano
"First class service!"
Talia
October 31, 2023
5
out of
5
rating by Talia
"Kerrie had great customer service, and was super helpful!"
Greg Greg
October 6, 2023
5
out of
5
rating by Greg Greg
"Staff is amazing, professional, helpful, and very competent. I highly recommend this office."
We responded:
"Thank you so much for our excellent review! My Team and I greatly appreciate working with you and we are always here to provide you with outstanding customer service for all of your insurance needs. It is always such a pleasure to do business with you and thank you for your continued patronage and loyalty to my agency and State Farm. We look forward to working with you on your future insurance protection. Thank you. "
Juan Barrera
October 6, 2023
5
out of
5
rating by Juan Barrera
"knowledgeable team, trustworthy, and very fast and efficient. That’s the service that we received which makes it a pleasure and peace of mind working with them."
We responded:
"Thank you so much for taking the time to do such a kind review for myself and my Team! Your positive feedback means so much to us! We are so pleased that you had such a great experience with us! We pride ourselves on excellent customer service and glad we succeeded in providing you the service you needed for your insurance program. We look forward to seeing you again soon! Thank you. "
Angus MacPherson
October 3, 2023
5
out of
5
rating by Angus MacPherson
"Barbara and her team are the best!!!"
We responded:
"Thank you so much for your kind words and our 5-star rating. My Team and I greatly appreciate it and we are always here to assist you and your family with all of your insurance needs. It has been such a pleasure to work with you over the years and we value you as a State Farm customer. Thank you to you and your family for your continued loyalty to my agency and State Farm. We look forward to working with you for many years. Thank you. "
Ihciefbjsb Balog
August 26, 2023
5
out of
5
rating by Ihciefbjsb Balog
"Our entire family has been insured with Barbara's office for over 35 years. We are not just clients, we have a thriving relationship with the office. Barbara's work ethic & knowledge are outstanding, along with her staff's. We have a valued partnership with Barbara, her staff and all of State Farm. Feeling blessed!"
Roberta Bell
August 23, 2023
5
out of
5
rating by Roberta Bell
"We had a meeting with Barbara to update our information. She was very helpful, professional, courteous and kind. She explained everything and answered all of our questions with her knowledge & expertise. No sales pitches or pressure. I would highly recommend her if your looking for an insurance agent!"
Patrick
May 27, 2023
5
out of
5
rating by Patrick
"Always helpful with competitive rates."
Brady Greene
April 12, 2023
5
out of
5
rating by Brady Greene
"There is absolutely no one better than Barbara and her team! We have been through wildfires, accidents, and random situations and the ladies have held our hand through it all. I especially love that we can send a quick email to make any changes needed on our policies. It really makes it so easy and accommodating for us since we are a busy family. Thank you Barbara, Chandra and team! We appreciate you so much!"
reginald brown
April 12, 2023
5
out of
5
rating by reginald brown
"Barbara Lightfoot-Nielsen's State Farm Agency offers the type of service that demonstrates excellent service. Their staff understands the products and went above and beyond to make sure to explain how those products will benefit my personal situation. Thank you for your service..."